On most products, we offer a full refund within 60 days of purchase. If you're not satisfied with your purchase, just contact our customer service department at (660) 269-5250 or firstname.lastname@example.org . Have your order number ready. We will email you a postage paid return label. Please return all product packaging and tags with your item. Once we receive the item, we will issue the refund to the original form of payment.
Live chicks cannot be returned. If you would like to modify or cancel your chick order, changes must be made at least 5 business days before the estimated ship date.
Live bee orders are non-returnable and non-refundable. All sales of live bees are final.